Thank you so much for shopping us with us! We hope you enjoy our products as much as we do. 

Shipping & Returns  |

• Shipping cost is a flat rate of 25aed across all Emirates
• We do offer international shipping, please email us for details
• Expect your shipment within 48 hours in the UAE and 72 hours within the GCC
• The Simplicity Line uses in house delivery operations for all orders at this time, to track your order, please email us
• All sales are final and orders are only eligible for returns if the product arrives damaged, or spoiled in any way
• Accepted refunds will be processed via the original mode of payment
• https://thesimplicityline.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
• Multiple shipments may result in multiple postings to the cardholder’s monthly statement.

NOTE: Some changes in the texture of the balm may occur as ingredients are natural with no preservatives. Full NINE product info and care can be found here.  

Contact Us |

• If you come across any issues, or have any feedback please email us at hello@thesimplicityline.com or contact us on +971505561107
• Address: Flat 82 Sharjah Media City Sharjah, UAE

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